Privacy Policy
At NOVAQ Agency, we respect the privacy of our website visitors and clients and are committed to handling personal data responsibly and in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia.
Last updated: 5 October 202601Data we may collect
We may collect information that users provide directly through the website, such as:
- Name
- Mobile number
- Email address
- Organization or company name
- Request or inquiry details
- Any other information the user chooses to submit through contact forms
We are committed to collecting only the data necessary to fulfill the specific purpose for which it is collected.
02Purpose of data collection
We use the information submitted through the website for purposes including:
- Responding to inquiries and requests
- Communicating with potential and existing clients
- Providing service offers and pricing when requested
- Delivering and following up on agreed services
- Improving the user experience and the services we provide
We do not use the data for purposes incompatible with the purpose for which it was collected, except where permitted by applicable law.
03Data protection
We take appropriate technical and organizational measures to help protect personal data against unauthorized access, use, or disclosure.
04Data sharing
We do not sell personal data or use it for unauthorized purposes.
Data may be shared with service providers or other parties we need to work with in order to deliver the requested service, limited to the required purpose and in accordance with applicable regulations.
If data is transferred to or processed outside the Kingdom of Saudi Arabia, it will be handled in accordance with the relevant legal requirements.
05Data retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or for the period required by applicable laws and related obligations.
Once there is no longer a legal or operational need to retain the data, it will be deleted or securely disposed of as appropriate.
06Data subject rights
Subject to applicable regulations, data subjects may have the right to:
- Know how their personal data is being processed
- Access their personal data
- Request correction or updating of their data
- Request deletion of their data where legally permitted
- Withdraw consent where processing is based on consent
These rights remain subject to applicable legal exceptions and requirements.